Lauran came to us highly recommended. She was an absolute pleasure to work with. My husband and I had never renovated before and she was very patient with us, changing the plans as our ideas and thinking evolved. We had no experience in how to go about a renovation and she walked us through the whole process, making it fun, rather than stressful and torturous. She really listened to us and was very respectful of our ideas about how we wanted the house to look, rather than imposing her ideas on us. She worked with us to get us an outcome we were really happy with, pointing out things we hadn't thought of and coming up with great solutions to design a beautiful and functional home. She has a great sense of humour and is really easy to work with. We would highly recommend Lauran.